Crisis Leadership: More “Best Of”

How to lead in the firestorm (and what NOT to do)...

There’s an old saying in the startup world borrowed from the Brits….“Keep Calm and Carry On.”

But when a crisis hits, whether it’s a stock market downturn, a startup product failure, an internal board or investor fight, CEO malfeasance, [insert your own]… keeping calm, cool, and collected requires leadership practice.

Note: We’ve seen 2 of these crisis scenarios just last week with the Trump Tariff and the Spy Deel.

Great leaders take an active role in leading through a crisis by modeling calmness for everyone else and by being transparent, authentic, and human; they elevate their leadership to the next level.

Great leaders make quick, critical communications to fill the fear gaps that arise during a crisis. They quickly and actively communicate to their teams, investors, and customers. They communicate key messages 7 times, 7 different ways.

For those of you who have read my past newsletters, these are familiar concepts to you. Today’s post is a reminder to “Mind the Gap” and to “Com…